Check-in personnel deal with passengers angry that their flight has been delayed, and interviews for new pilots get under way.

Trainee Georgie Hobbs first flew a plane aged only 15, and now at 24 she hopes to become easyJet's 10th female pilot. Her training flight to...

A smoker makes sparks fly at 37,000ft, angry at not being allowed to light up, but chief steward BJ is too busy rummaging among the rubbish in search...

Katrina's hair gets her into trouble on the check-in desk, and a passenger en-route to Majorca causes a problem when she tries to take her tortoises...

Jane Boulton has a bad day as many passengers miss their flight after failing to hear an announcement that its departure has been brought forward. A...

Check-in supervisor Graham Fraser prepares to marry, but first has to deal with a succession of damsels in distress. Jane Boulton tackles an angry...

Snow in Luton causes delays and frayed tempers, and Katrina must deal with an intimidating holiday-maker.

Two Blind Date contestants practise their questions on the check-in staff in Liverpool, and new cabin crew recruits are put through their paces.

Delays in Luton and Liverpool enrage passengers and cause chaos for check-in staff as they deal with all the complaints.

A groom-to-be on his stag weekend is blindfolded, gagged, ear-plugged and handcuffed so he will not know where he is going - but he still has to make...

A woman finds herself on a flight to Palma, Majorca, when she is meant to be going to Parma, Italy.

A Liverpool plane has a new engine installed and must pass safety tests before taking to the sky. Meanwhile, Graham's wedding day arrives, causing...

Chris Hughes and his friends have missed their flight to Amsterdam, but Chris's temper tantrum leaves supervisor Brett Holland wondering whether to...

Behind the scenes with airport staff as they deal with the daily hassles of delays, difficult passengers and lost luggage, trying to stay calm in the...